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Apps questions
All Apps FAQs
1. How can I find and install DNBCnet app?
2. I don’t know anything about DNBCnet app, where should I start?
3. I can’t find my native language in the app, when will the app be in my language?
4. I forgot my password, what should I do to log in?
5. Why does the card section in my app only show a few icons but not the full list?
6. Can I change background and my account avatar?
7. What is Twilio Authy app and how can I install it?
8. What is the quick access function and how can I make use of it?
9. What is the default account and what purpose does it serve?
10. What are all icons at the bottom of the account details and card details page?
11. Why can I not be able to choose some period of time when I want to search for my transaction?
12. When I exported my E-statement for more than 1 months, I got a list of files instead of one file, how can I download them all?
13. What is the difference between transfer history and incoming payment?
14. I like the card design in the card details section in the app, what do I need to do to have my card look like that?
15. I have saved my friend in the beneficiary list, how can I use this info to make a transfer?
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